Microsoft Teams

Calls, meetings, and chat that just work.

We design, deploy, and manage Microsoft Teams end to end, calling, meeting rooms, and integrations, so your team stops troubleshooting Teams and starts using it.

We run Teams as infrastructure, governed, secured, monitored, and supported around the clock.
5
Disciplines run continuously
24/7
Monitoring & service desk
6-12
Week deployment timeline
1
Partner for calling, rooms & support
RUNNING TEAMS AS INFRASTRUCTURE

What does it mean to run Teams like infrastructure?

Five disciplines, applied continuously rather than at rollout.

Governance

Rules for who creates teams, how they're named, when they expire, and what happens when an owner leaves. Guest access is controlled from day one.

Security

Permissions reviewed on a schedule, sensitive content labeled, data loss prevention in place. External access is watched, not assumed safe.

Voice

Teams Phone with hosted direct routing, on your numbers, over our carrier backbone. Call quality tracked instead of guessed at.

Rooms

Meeting spaces procured, installed, and supported as a service, not a hardware project your team owns alone.

Operations

Monitoring, patching, configuration changes, and end user support, staffed 24 hours a day.

Most Teams partners do the deployment and move on. We do the deployment, we act as your carrier, we own the rooms, and we pick up the phone at 2 a.m. That combination is the reason clients keep us.
HOW IT RUNS

How does a Microsoft Teams engagement run?

Four phases, in order, so migration day doesn't become a fire drill.

1

Design

We map your tenant, licensing, network, phone contracts, and room hardware.

2

Configure & pilot

We build against the governance model and test it with a group that will tell us the truth.

3

Migrate

Users move in waves so your help desk isn't buried on a Monday.

4

Adopt & operate

Role-based training for the people whose jobs actually change, then ongoing support.

A warehouse supervisor and a controller need different training, and neither is going to read a 40-page PDF. We build the training around what each group does on a Tuesday.
GOVERNANCE

How do you stop Microsoft Teams from sprawling?

You decide who can create a team before anyone creates one, then you enforce it.

We run a working session to set the rules that fit your business, configure them in your tenant, and hand your team the documentation to keep them running. Naming, expiration, archiving, guest access, retention, ownership transfer. If you've ever gone looking for the owner of a team and found out they left the company 14 months ago, this is the fix.

It's also the fastest way to close findings from an audit or a client security questionnaire. Teams governance and identity work runs alongside our cybersecurity services, and for most clients it's one conversation, not two.

See how we handle Teams governance and security →
WHY NETRIX

What makes this different from a typical Teams rollout

WHO WE WORK WITH

Mid-market, Microsoft-centric, a few people short of comfortable

Companies roughly 200 to 5,000 employees, where Microsoft 365 is the backbone and the IT team is stretched thin. Manufacturing, financial services, professional services, retail, education, and law firms make up most of our Teams work.

If you want a one-week install and a goodbye, we're not the right fit. These relationships tend to last years, and we'd rather say so now.
COMMON QUESTIONS

Questions we hear before a Teams engagement starts

Can Microsoft Teams replace our phone system?
What about the conference rooms?
What else can you build into Teams?
Is your Teams data ready for Copilot?
Who keeps Teams running at 2 a.m.?
What is Microsoft Teams governance, and why does it matter?
Why work with a Microsoft partner instead of deploying Teams ourselves?
How long does a Microsoft Teams deployment take?
What does it cost to run Teams as a managed service?
What makes Netrix different as a Microsoft Teams partner?
TALK TO AN ENGINEER

Teams should run like infrastructure, not a standing incident.

Bring us your tenant, your phone contracts, and your room list. We'll tell you what's actually running and what it would take to put it under one roof.

Talk to an engineer about your Teams environment
No pitch deck. Just a walkthrough of what's running today and a straight read on what to fix first.